Shipping policy

Azalea Landing Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Azalea Landing! We work with trusted suppliers to bring you high-quality products. Please read our shipping policy carefully before placing an order. By purchasing from our store, you acknowledge and agree to the following terms.

Processing & Shipping Times

  • Orders are processed and fulfilled by our suppliers. Processing times typically range from 2-7 business days, depending on the product.
  • Shipping times vary based on the supplier, destination, and shipping method. Estimated delivery times generally range from:
    • Standard Shipping: 7-21 business days
    • Expedited Shipping (if available): 5-14 business days
  • We do our best to provide estimated shipping times, but we cannot guarantee specific delivery dates due to factors beyond our control, such as supplier processing times, carrier delays, customs processing, or high-demand periods.

Tracking & Order Updates

  • Once your order has shipped, you will receive a confirmation email with tracking details (if available).
  • Some items may arrive separately, as we work with multiple suppliers.
  • If your order has not arrived within 30 days of shipment confirmation, please contact us at [your email] for assistance.

Shipping Locations & Restrictions

  • We currently only ship within the United States.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or international locations.
  • If an incorrect shipping address is provided, Azalea Landing is not responsible for lost or undelivered packages. Additional fees may apply for reshipment.

Lost, Stolen, or Delayed Packages

  • Lost Packages: If your tracking shows the package as delivered but you have not received it, please check with your local carrier or neighbors. If the package is still missing, contact us within 5 days of the marked delivery date.
  • Stolen Packages: Azalea Landing is not responsible for stolen packages. We recommend shipping to a secure location.
  • Delays: Shipping times are estimates, not guarantees. Delays due to customs, carrier issues, or supply chain disruptions are beyond our control.
  • Undeliverable Packages: If an order is returned due to an incorrect address or failure to claim, the customer is responsible for any reshipment costs.

Returns & Refunds

Please refer to our Return Policy for details on returns, exchanges, and refunds. Some items may not be eligible for returns due to the nature of drop shipping.

Order Cancellations

  • Orders can only be canceled within 12 hours of placement. After this period, we cannot guarantee changes or cancellations as processing begins immediately with our suppliers.

Contact Us

If you have any questions about your order, please reach out to us.